Product Guarantee
Thank you for entrusting Shoppysite as your preferred E-commerce retailer. We're committed to offering top-notch products and exceptional customer service to meet your needs.
Warranty Coverage: a. All products purchased through Plunge+Sweat are covered by the manufacturer's warranty, beginning from the date of purchase. This warranty encompasses any defects in materials or workmanship that may occur under normal usage and maintenance of the product. LifePro Products are backed by a lifetime warranty.
Warranty Services: a. If your product from any of the mentioned brands shows a defect covered under warranty, please contact our customer support team within 30 days of discovering the issue. b. Our support team will guide you through the warranty claim process specific to the brand and provide necessary instructions and assistance.
Warranty Exclusions: a. The warranty does not cover damage caused by improper use, mishandling, unauthorized modifications, or accidents. b. Damage resulting from natural disasters, acts of God, or external factors beyond our control is not covered. c. The use of these products for commercial purposes is not intended.
Warranty Remedies: a. Depending on the manufacturer's discretion, we will either replace the defective product or refund the purchase price. b. In case of replacement, we'll strive to offer an identical or similar product from the respective brand. If unavailable, we'll provide an equivalent product of equal or greater value.
How to Make a Warranty Claim: a. To file a warranty claim for a product from any of the mentioned brands, please reach out to our customer support team at support@shoppysite.com. b. Ensure to include proof of purchase, a detailed description of the issue, and any requested supporting documentation.
Please note that this product warranty is subject to change and does not affect any statutory rights you may have under applicable laws.
Contact Us
Email: support@shoppysite.com
Phone: +1 214 699 6112
Your satisfaction is our priority, and we're here to assist you every step of the way