Refund Policy
Refund Policy
Last updated: 23/02/2024
Thank you for shopping at ShoppySite
If you are not entirely satisfied with your purchase, we're here to help.
Refund Conditions
- You have 30 calendar days to request a refund from the date you received it.
- To be eligible for a refund, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
Refund Process
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Contact Us:
- Before returning any item, please contact us at support@shoppysite.com to initiate the refund process.
- Provide your order number, the item you want to return, and the reason for the return.
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Return the Item:
- After receiving approval, ship the item to us by contacting us.
- Ensure that the item is securely packaged to prevent damage during transit.
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Refund Issuance:
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain number of days, depending on your card issuer's policies.
Shipping Costs
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us atsupport@shoppysite.com